Website Privacy Policy

1. Scope

This Website Privacy Policy applies to Mercury Forensics LLC, doing business as Mercury Forensics (Mercury, we, us, or our), and its public website, marketing pages, demonstration requests, and business communications. It does not govern information processed within a customer's Mercury SaaS account. That processing is described in our SaaS Privacy Policyand, where applicable, our Data Processing Agreement.

2. Information We Collect

Information you provide

• Business contact details, such as name, work email, organization, title, and telephone number.
• Demo and inquiry details, including jurisdiction, target domains, use case, and message contents.
• Communications, meeting notes, procurement information, and feedback you send to us.

Information collected automatically

• Device and network data, such as IP address, browser type, operating system, and approximate location.
• Website activity, such as pages viewed, referring pages, timestamps, and interaction events.
• Security and diagnostic logs used to maintain availability and investigate misuse.

3. How We Use Information

We use website and business-contact information to:

• Respond to inquiries, schedule demonstrations, and provide requested information.
• Operate, secure, troubleshoot, and improve our website and services.
• Manage customer and prospective-customer relationships, procurement, and contracting.
• Send relevant product or service communications where permitted by law.
• Protect Mercury, our customers, and the public from fraud, abuse, or security threats.
• Comply with legal obligations and establish, exercise, or defend legal claims.

4. Cookies and Similar Technologies

We may use essential storage, cookies, server logs, and similar technologies for site functionality, security, preferences, and aggregate performance measurement. Mercury does not sell personal information or use website visitor information for cross-context behavioral advertising. Browser settings may allow you to block or delete cookies, although doing so can affect site functionality.

5. How We Disclose Information

We may disclose information to:

• Infrastructure, hosting, communications, analytics, security, and professional-service providers.
• Government authorities or other parties when required by law or reasonably necessary to protect rights and safety.
• A buyer, successor, or advisor in connection with a merger, financing, reorganization, or sale of assets.
• Other parties at your direction or with your consent.

We do not sell personal information for monetary consideration.

6. Retention and Security

We retain information only for as long as reasonably necessary for the purposes described in this policy, including legitimate business, security, recordkeeping, and legal requirements. We use administrative, technical, and organizational safeguards designed to protect information. No system can guarantee absolute security.

7. Your Privacy Choices and Rights

Depending on your location, you may have rights to request access, correction, deletion, portability, restriction, or objection regarding personal information, and to appeal a denied request. You may also opt out of marketing emails using the unsubscribe mechanism in the message. We will not discriminate against you for exercising an applicable privacy right.

Submit requests to info@mercuryforensics.com. We may verify your identity and authority before completing a request. If Mercury holds information solely for a customer, we may direct you to that customer.

8. International Visitors

Mercury operates from the United States. If you access the website from another country, your information may be transferred to and processed in the United States and other locations where our providers operate. Where required, we use recognized safeguards for international transfers.

9. Children

Our website and services are intended for organizations and professional users, not children. We do not knowingly collect personal information from children under 13 through the website.

10. Changes and Contact

We may update this policy to reflect changes in our practices or law. We will post the updated policy with a revised effective date. Questions or requests may be sent to info@mercuryforensics.comor mailed to Mercury Forensics LLC, 30 N Gould St, Ste R, Sheridan, WY 82801, USA.